Configure / Buy
A proven tool, set up properly, is often the right — and cheapest — answer. We'll tell you when it is.
When standard software doesn't fit, we design what does — and only build when we have to.
The Business Solutions Studio turns a recurring or differentiating problem into a solution you can test, use and maintain. We don't assume you need custom development. First we work out whether to configure what you already have, buy the right tool, automate the gap, adapt an existing product — or, when nothing else works, build. Then we design it, prototype it, validate it with your users, and hand it over ready to run.
Not a dev shop. A studio.
Most “custom build” requests should never be built.
A development agency builds what you ask for — that's exactly the risk. The Studio's value sits upstream: understanding the process, arbitrating between standard and specific, designing the right product, coordinating the technical skills, and organising adoption so the thing actually gets used. We build only when configuring, buying or automating genuinely won't do.
Automate
The gap is a workflow, not an application. We remove the manual step.
Adapt
An existing Carrefourduweb product, configured to your sector or process.
Build
Your differentiating process has no credible market answer, so we design one from scratch.
What the Studio makes
Six families of solutions
Decision Systems
Diagnostics, simulators, scorecards, comparators, business cases.
Operational Cockpits
ERP/CRM recovery cockpit, cyber board, KPIs, data-quality and action tracking.
Workflow Products
Onboarding, approvals, quotes, internal requests, follow-ups, reporting.
Business Applications
Portal, mini-CRM, register, supplier or client space, line-of-business tool.
AI-enabled Assistants
Qualification, knowledge base, summarisation, document support, user help.
Compliance & Readiness Tools
E-invoicing, cyber, AI, ESG, accessibility, governance.
How we work — problem to product
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From problem to product, in eight steps.
Discover
Problem, users, impact, constraints, evidence.
Map
Process, data, systems, roles, friction.
Decide
Optimise, buy, automate, adapt or build.
Design
Features, experience, rules, architecture, security, indicators.
Prototype
A low-risk, testable version.
Validate
User testing, value, adoption, business model.
Deploy
Integration, documentation, training, governance.
Improve
Usage measurement, versioning, maintenance, enrichment.
We don't ship what you can't maintain
Every solution earns its way up.
Solutions move through defined readiness levels — from a documented signal, to a validated problem, to a reusable method, to a versioned, licensed tool, to a configured product, and only then, if the market justifies it, a hosted application. We don't jump ahead: something becomes a maintained product only once its support, security and ownership are defined. That's how you avoid a tool that works for six months and then rots.
Signal → Validated problem → Reusable method → Productised tool → Configured product → Managed solution.
What you get
Deliverables
- A problem brief and a clear Build / Buy / Adapt decision.
- A solution design: business rules, data, architecture, security, indicators.
- A working prototype and a validation file (users, value, adoption).
- Integration, documentation, training and governance for handover.
- A versioning and maintenance plan — or a clean, documented decision not to build.
Your options
Four ways in — matched to how far along you are.
Free assessment
Seven questions to test whether bespoke is justified, before you spend anything. Start the assessment →
Expert Review
Have your own work checked and de-risked.
Advisory
A scoped engagement to decide and frame.
Custom Product
A designed, built and maintained solution.
How an engagement starts
Before anything is built
The Studio doesn't build before the problem is validated. We start from a submitted problem or a fixed-scope Problem-to-Product workshop. Where sensitive data, security or regulation are involved, we design for privacy from the prototype onward and coordinate qualified partners for development, cyber and legal work. This support does not constitute legal advice, and any certification is issued by an accredited body.
Have a problem the market can't solve cleanly?
Bring us the problem, not a spec. In a Problem-to-Product workshop we'll tell you honestly whether to configure, buy, automate, adapt or build — then design the smallest thing that works.