The ERP/CRM series for SMEs: scoping, specifications, real cost, solution choice, data migration and change management — succeeding without missteps.
An ERP or CRM project rarely fails because of the tool: it fails because of weak scoping, a poorly defined scope or neglected change management.
This series gathers our articles on the whole journey: mapping processes, writing specifications, estimating the full cost, comparing solutions and succeeding at deployment.
The goal: secure every decision before committing, and roll out in stages with your teams on board.
Choosing an ERP does not start by comparing software, but by framing your needs. The 5-step method and the decisive criteria for an industrial SME.
Read the article →Vertical or generalist ERP: the right call depends on how specific your processes are. The criteria to decide, and the pitfalls of each option for an SME.
Read the article →Most ERP projects that derail fail before the software is even chosen. The 6 most costly mistakes, and how to avoid them in an SME.
Read the article →The requirements specification is the key to a successful ERP project. What it must contain, how to structure it, and the method to compare vendors objectively.
Read the article →An ERP's price is not just the licence. The real cost items (integration, data, training, maintenance, hidden costs) and how to build a realistic budget.
Read the article →ERP and CRM do not serve the same purpose. Understanding the difference, knowing where to start based on your pain point, and when to integrate both in an SME.
Read the article →An excellent ERP, poorly adopted, creates no value. Why change management decides the success of an ERP project, and how to run it from start to finish.
Read the article →Rather than seeking the best ERP, reason by profile. Open source or proprietary, generalist or industrial: the grid to compare ERP solutions objectively for an SME.
Read the article →A CRM is not just for storing contacts: it structures the whole sales cycle. The method for an SME, from pipeline to adoption, to make it a real asset.
Read the article →Overhauling your IS does not mean replacing everything at once. The method to map the existing system, define the target and move in stages, without breaking what works.
Read the article →Get an objective view before you commit.
Learn more →A no-commitment first conversation to frame your project.
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